shipping FAQ

When Will I Receive My Order?

We ship orders as quickly as possible, typically the next business day. During busy times—like sales, collection launches, or the holiday season—delivery may take 3–5 business days.

What If My Package Doesn’t Arrive?
Once your order is shipped, we are not liable for lost or stolen packages.

• Contact your local post office with your tracking number to help locate the package.
• If theft is suspected, notify local law enforcement and file a report.

How Do I Track My Order?
After your order ships, you’ll get an email with a tracking number. Use this number to monitor your package’s status. The tracking info you see is the same as what we have access to.

How Long Does an International Package Take?
International orders are typically shipped via USPS or UPS. Delivery usually takes 7–21 business days, depending on the selected shipping service at checkout.